Doug
TODO Position
TODO: short 1-2 sentence bio about Doug — what he does day-to-day and what he's known for.
The Rundown
Who We Are. What's Different.
Carleton Equipment is West Michigan's #1 Bobcat dealer, headquartered in Byron Center (Grand Rapids) and serving contractors, farmers, municipalities, and businesses across Grand Rapids, Holland, Muskegon, and Rockford. Founded in 1938, we operate 7 Michigan service centers with factory-certified technicians for Bobcat, DEVELON (Doosan), Kubota, Fecon, Gravely, and most other major equipment brands.
In 2025, we invested in West Michigan support: 4 dedicated road service trucks in Grand Rapids, 3 new parts drop box locations (Rockford, Muskegon, Holland), competitive labor rates, no fuel surcharges, no mileage fees, faster response times, and loaner equipment on qualifying warranty repairs. Phone: 1-888-380-6420.
What's Changed
We've Invested in Better Support
Real changes. Real investment. Built into our day-to-day operations across West Michigan — so the next time you call, you feel the difference.
4
Dedicated Trucks
Road service fleet in Grand Rapids
3
New Drop Box Locations
Rockford · Muskegon · Holland
#1
Bobcat Dealer in Michigan
Backed by 85+ years of service
0
Fuel Surcharges
No mileage fees either
Faster Response
Four dedicated road service trucks operating out of Grand Rapids — ready to dispatch when downtime hits.
Competitive Labor Rates
Fair, transparent service pricing that respects your budget without compromising on quality.
Reduced Travel Time Rates
Restructured field rates so you spend less paying for the drive and more on the actual repair.
No Fuel Surcharge
No hidden add-ons or fuel adjustments tacked onto your invoice. What you see is what you pay.
No Mileage Fees
We absorb the drive across West Michigan so cost predictability stays on your side of the table.
Loaner Equipment
Loaner machines available on qualifying warranty repairs — keep your crew working while we work on your unit.
Faster Response Times
Streamlined dispatch and field-service scheduling cut the wait between your call and a truck on site.
Expanded Parts Access
Bigger inventory, more locations, faster turnaround — OEM parts where and when you need them.
Field Service
![Carleton Equipment Rapid Response service truck performing on-site equipment repair in Grand Rapids]()
Service That Shows Up
Rapid Response Truck
Our Rapid Response Truck is designed to get technicians, tools, and critical repair capabilities directly to your jobsite faster — to reduce downtime and keep crews moving.
On-site diagnostics Hydraulic repairs Electrical troubleshooting Emergency field support Fast dispatch across West Michigan
4 Dedicated Service Trucks in Grand Rapids
The Crew
![Doug — Carleton Equipment Grand Rapids service team member]()
TODO yrs
![Nolan — Carleton Equipment Grand Rapids service team member]()
TODO yrs
![Branden — Carleton Equipment Grand Rapids service team member]()
TODO yrs
![Jason — Carleton Equipment Grand Rapids service team member]()
TODO yrs
![Matt — Carleton Equipment Grand Rapids service team member]()
TODO yrs
![Moose — Carleton Equipment Grand Rapids service team member]()
TODO yrs
The People Behind The Support
Real technicians. Real years of West Michigan dirt under their boots. The folks who answer your call, drive the truck, and turn the wrenches.
Nolan
TODO Position
TODO: short bio about Nolan.
Branden
TODO Position
TODO: short bio about Branden.
Jason
TODO Position
TODO: short bio about Jason.
Matt
TODO Position
TODO: short bio about Matt.
Moose
TODO Position
TODO: short bio about Moose.
Rental Fleet
![Carleton Equipment Bobcat rental fleet lineup at the Grand Rapids yard]()
West Michigan's Bobcat Rental Leader
From compact skid steers to mini excavators and a full attachment lineup — we've built the largest, most ready-to-rent Bobcat fleet in the region. Daily, weekly, monthly. Short job or long contract.
Huge Selection
Largest Bobcat fleet in West Michigan
Attachments
Buckets, breakers, augers & more
Short & Long Term
Day, week, month — your call
Fast Availability
On-the-yard inventory ready to roll
Parts Access
![Carleton Equipment branded parts drop box in West Michigan]()
Parts Access Made Easy
Three new branded Carleton parts drop boxes across West Michigan — closer to your jobsite, easier to access, faster to your hands.
3 New Locations
Faster turnaround Closer to your jobsite Secure pickup access Convenient parts retrieval
Rockford
Serving north Kent County and contractors working the Rockford / Belmont corridor.
Muskegon
Lakeshore access for crews working Muskegon, North Muskegon, and the surrounding region.
Holland
Serving Ottawa and Allegan County contractors with a closer parts pickup point.
Warranty
Support After the Sale
Buying the machine is the start of the relationship — not the end. When a warranty repair is needed, we keep your crew moving and your machine in expert hands.
Loaner Equipment Available
Qualifying warranty repairs may include a loaner machine so your jobsite never stops.
Faster Warranty Processing
Streamlined manufacturer claim submission means less paperwork lag and faster turnaround.
Dedicated Support Staff
You won't be re-explaining your machine to a new person every time you call.
Manufacturer-Backed Support
Factory-authorized service on Bobcat, DEVELON, Kubota, Fecon, Gravely and more.
Communication Throughout
Call, text, or email updates from drop-off to pickup. No silent service bays.
Reduced Downtime
Everything we do is built around one outcome: less time on the bench, more time on the job.
Field Reports
Straight From The Jobsite
The response time difference has been night and day. When we call, a truck shows up.
Their field service support has been outstanding. Real technicians, real solutions, no runaround.
Drop boxes are a game changer. I grab my parts on the way to the site and keep moving.
Coverage Area
Support Across West Michigan
From the Lakeshore to the I-96 corridor, our road service trucks and parts drop boxes are positioned to cover the region's contractors, farmers, municipalities, and businesses.
Grand Rapids
HQ · Service CenterHolland
Drop Box · ServiceMuskegon
Drop Box · ServiceRockford
Drop Box · Service
Questions, Answered
Frequently Asked Questions
How many service trucks does Carleton Equipment have in Grand Rapids?
Carleton Equipment operates 4 dedicated road service trucks based in
Grand Rapids, including our Rapid Response Truck for on-site diagnostics, hydraulic repairs, electrical
troubleshooting, and emergency field support across West Michigan.
Where are Carleton Equipment's parts drop box locations in West Michigan?
We have three branded parts drop box locations: Rockford (north Kent
County), Muskegon (Lakeshore region), and Holland (Ottawa/Allegan
County). Drop boxes provide faster turnaround, secure pickup access, and convenient parts retrieval closer
to your jobsite.
Does Carleton Equipment charge fuel surcharges or mileage fees?
No. We do not charge fuel surcharges and we do not charge mileage
fees. We've also reduced travel time rates so you spend less paying for the drive and more on the actual
repair.
Does Carleton Equipment offer loaner equipment?
Yes. Loaner equipment is available on qualifying warranty repairs so
your crew stays productive while we work on your machine. Ask your service writer when you submit your
warranty repair to confirm availability.
What cities does Carleton Equipment serve in West Michigan?
Our West Michigan operations cover Grand Rapids (HQ in Byron Center),
Holland, Muskegon, and Rockford, plus the surrounding
contractor, farmer, and municipal customer base across Kent, Ottawa, Muskegon, and Allegan counties.
Is Carleton Equipment the #1 Bobcat dealer in Michigan?
What brands does Carleton Equipment service?
As an authorized dealer for Bobcat, DEVELON (Doosan), Kubota,
Fecon, Gravely, SnowWolf, and Mr. Manhole, our Factory Platinum Certified technicians are factory-trained
on these brands. We also service most other major makes of compact and heavy equipment.
How fast can Carleton Equipment dispatch a service truck?
With four dedicated road service trucks staged out of Grand Rapids and streamlined
dispatch, response times have been significantly reduced for West Michigan customers. For machine-down
emergencies, contact your nearest location directly at 1-888-380-6420 for
the fastest scheduling.
How long has Carleton Equipment been in business?
Carleton Equipment was founded in 1938, with more than 85 years of
service to Michigan contractors, farmers, municipalities, and businesses. We operate 7 full-service
locations across Michigan with factory-certified technicians and complete parts inventory.
Does Carleton Equipment rent Bobcat equipment?
Yes. We operate West Michigan's largest Bobcat rental fleet, including
skid steers, compact track loaders, mini excavators, and a full attachment lineup. Short-term and
long-term rentals are available with fast on-the-yard availability. Browse the rental fleet.
We're Ready to Earn Your Business.
At Carleton Equipment, we've invested in people, trucks, inventory, and support systems to better serve West Michigan contractors, farmers, municipalities, and businesses.