Service

What does it mean to be “Job Complete“? At Carleton Equipment Company, we focus on providing service and support to all customers with equipment needs. Any dealership can simply sell a piece of equipment. Full Service Support is where the value resides in your dealership selection. 

If you need parts, we can find them. If your machine is broken, we can fix it. It doesn’t matter the make or model because we are all makes and models friendly.

We provide in-house repair services at all 6 of our branch locations. We have 14 field service technicians located in every major Michigan market. We have pro-active parts personnel that will find the parts you need if you cannot or you just don’t have the time. We do preventative maintenance and provide warranty programs and assistance. We are ‘Job Complete’ so call us today and have us help. After 78 years of being in business, we know that serving you is what we do best.


 

 Field Service Fleet Overview

Browse below to see how we outfit our service fleet in the field. We want our customers to be confident that we have invested in being Full-Service in all facets. Our dedication to meeting customer needs is at the forefront of our focus. Carleton Equipment is Job Complete.

 Field Service Truck – Level 3

Our Level 3 Trucks offers and extended body for expanded capacity. From increased parts storage to a full lube delivery system, our Level 3 Service Trucks can tackle any job. Our “Brand Orange” truck as pictured above is a special edition to show our support for Doosan Heavy Construction Equipment.

Job-Site Lube Truck

In order to provide scheduled Preventative Maintenance (PM) to a wide-range of customers, you must have the proper configuration and capacity. Our Job-Site Lube Trucks provide both and keep customer machinery up and running. From oil changes, to filter sales and planned maintenance visits, customers enrolled in our PM programs are familiar with our Lube Trucks and enjoy the benefits of convenient maintenance while maximizing up-time.  

 

Field Service Truck – Level 2

Our Level 2 Service Bodies give our Tech’s versatility to tackle both Heavy and Compact Equipment jobs in various environments. Equipped with compressor, welder, Auto Crane, Oil Recovery, Electronic Diagnostics as well as fully-stocked tool cribs, Level 2’s make Carleton Field Service Technicians both productive and nimble in the field. Carleton Equipment is Job Complete.

 

 Service Recovery Vehicles

If you simply need to get your machine in the shop for repair but have lost a critical function, we can utilize one of our recovery trucks to winch up your machine and get it to our shop for evaluation and repair. No hassle, no frills. Carleton is Job Complete.